Labour Cost Optimisation and Administrative Clarity
The Challenge
A long-established company in the healthcare sector, with a workforce of more than 500 employees, sought to improve the management and recovery of funds tied up in bureaucratic processes with private and public institutions. The company had previous experience with other providers in this area, but results were limited.
The objective was to gain clarity and efficiency in the recovery of these funds while reducing the administrative burden on its internal teams.
Our Approach
Fiabilis began working with the client in 2021, following an initial introduction before the pandemic. Our team provided a dedicated service focused on the recovery of funds and ongoing management with different institutions, supported by an online platform that gives monthly visibility of all movements.
We worked closely with the client's People Management team, offering clear, up-to-date information and taking on the administrative complexity of the process.
The Results
Greater clarity and efficiency in the recovery of funds previously tied up in bureaucratic processes
Reduced administrative burden for the People Management team
Access to online, monthly information on the status of all processes
Efficient recovery of resources and increased internal confidence in the process
